Capturing and maintaining accurate provider data is crucial for the success of health plans but remains challenging, with 81% of physician directory entries still showing inconsistencies despite regulatory efforts, as highlighted by a study in the Journal of the American Medical Association.

This infographic highlights the importance of robust provider data management, emphasizing its vital role in five key areas with direct impact on health plans’ bottom line:

• Member experience: driving member growth and retention
• Access to care: reducing out-of-network claims
• Regulatory compliance: reducing the risk of regulatory penalties
• Provider network collaboration: streamlining provider profile enhancements
• Improving operational efficiency: reducing manual data updates

To continue building your business case for provider data management, download Kyruus Health’s Comprehensive Guide.

Kyruus Health conducted a survey of 1,000 healthcare consumers to understand how they interact with healthcare organizations when searching for, selecting, and accessing care. The results highlighted a clear demand for continued access to self-service capabilities that can also help medical groups create operational efficiencies.

We conducted a survey to pinpoint exactly what Medicare beneficiaries are looking for and expecting when they engage with their health plans. Download the infographic to see the highlights of what we learned.

Kyruus Health conducted a survey of 1,000 healthcare consumers to understand how they interact with healthcare organizations when searching for, selecting, and accessing care. The results highlighted a clear demand for continued access to self-service capabilities that can also help medical groups create operational efficiencies.

Our General Manager, Mark Menton, recently shared with Health IT Answers why collaboration is necessary to address the changing healthcare landscape. Below are the key areas of opportunity that can serve as starting points for deeper payer-provider relationships.

Our new infographic spotlights key findings from our fifth annual survey of 1,000 healthcare consumers to reveal how today’s digitally-empowered consumers discover, select, and schedule care. It’s top-line information at a glance – and is the perfect precursor to the 2021 Patient Access Journey Report, which explores five-year trends as well as brand-new insights on the access journey for healthcare services and care sites (in addition to provider appointments) and the role of price transparency in consumer decision-making.

Our latest infographic summarizes new findings from our annual consumer survey that shows a growing number of people interact with health plan websites when seeking care. In fact, over half (52%) of online researchers consult a health plan website in their search for a new provider—up more than ten percentage points from last year. For more consumer insights, download the full 2021 Patient Access Journey Report.

Provider-payer collaboration continues to gain traction in the healthcare industry. In a recent HealthIT Answers article, Mark Menton,  shared results from a 2021 Wakefield Research survey that found 92% of providers want greater collaboration with health plans. He also shared his own belief that collaboration is important on both sides of the equation – and that partnerships between health systems and health plans have the potential to drastically change the patient and member experience for the better.