Healthcare organizations are facing major staffing shortages while still focusing on delivering quality care to patients. Digital self-service has become a must-have for consumers, and by embracing this preference leading organizations can meet consumer demand while alleviating burden on their already short-staffed teams.
Watch this webinar to hear from Mona Baset, VP of Digital Services at legacy SCL Health (now Intermountain) on how they are leveraging digital patient access tools like online scheduling and conversational AI chat to expand access for patients while creating efficiencies within their organization—increasing patient acquisition and decreasing administrative burden simultaneously.
What You’ll Learn:
- Where consumers are looking for care and how they prefer to access it
- Why it’s so important to have a multiple “digital doors” in to your organization
- How legacy SCL Health (now Intermountain) Healthcare is using digital tools to increase consumer satisfaction and decrease burden on administrative resources
Watch anytime, on-demand!
