Increasingly, consumers want a more connected, and personal, healthcare experience. And, they’re letting their preferences be known. Consumers prefer, and increasingly demand, digital self-service. Whether it is patient self-scheduling, check-in, or payment, patients want to do it online.
In this webinar, we examine the current landscape of digital self-service in healthcare. Join us to explore approaches you can adopt to meet consumer preference for convenience while also boosting operational efficiencies for staff.
You’ll learn how to:
● Deploy self-service tools including provider search, patient self-scheduling, and check-in to effectively drive impact and accelerate time to value
● Ensure that the find-care experience on your website is connecting patients to the right care
● Expand upon self-service offerings over time, guided by insights from consumer demand
Take home actionable insights and strategies that will help you shape the future of care access!